Help
Support
We're here to help. Most questions get a reply within 1 business day.
Contact us
Email help@joingoodcompanyapp.com and include:
- The email on your Good Company account
- What you were trying to do
- What happened instead (a screenshot helps)
- Your device and app version if it's a bug
Report a person or post
Tap the "…" menu on any profile or post to report or block a member. Our team reviews reports within 24 hours and takes action on content or accounts that violate our Terms.
Delete your account
You can delete your account any time from Profile → Settings → Delete account. This removes your profile, posts, reactions, memberships, and messages. If you can't sign in, email us at help@joingoodcompanyapp.com from the address on your account and we'll delete it for you.
Common questions
- I didn't get my confirmation email.
- Check spam/junk. If it's still missing after 10 minutes, email us and we'll resend it.
- How do I change my workplace or location?
- Open your profile and tap the field you want to update. Location sharing can be turned off entirely.
- How does moderation work?
- Members can report and block anyone. Our team reviews reports within 24 hours and can remove content or suspend accounts that violate our rules.